Privacy policy

Privacy Policy

At Aeternus Wellness, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal information such as your name, email address, phone number, and shipping address, which you provide voluntarily when placing an order or creating an account.
  • Billing information such as credit card details, which are securely processed by our payment gateway and not stored on our servers.
  • Non-personal information such as your IP address, browser type, operating system, and browsing behavior, collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders, including shipping and delivery.
  • Communicating with you about your orders, account information, and promotional offers.
  • Improving our website, products, and services based on your feedback and usage patterns.
  • Preventing fraudulent activity and ensuring the security of our website and systems.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You can also choose to opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at wellnessaeternus@gmail.com